{"id":9640,"date":"2023-08-17T08:50:53","date_gmt":"2023-08-17T06:50:53","guid":{"rendered":"https:\/\/www.eologix-ping.com\/?page_id=9640"},"modified":"2023-08-23T12:12:08","modified_gmt":"2023-08-23T10:12:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/legacy.eologix-ping.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column]

Frequently asked questions and answers (FAQ)<\/h2><\/div>
<\/span><\/div><\/div>[vc_column_text]<\/p>\n

Here you will find answers to frequently asked questions about our products and services. If your question is not answered, do not hesitate to contact us. Our customer support team<\/a> will be happy to help you.<\/p>\n

[\/vc_column_text][vc_empty_space height=”50px”][\/vc_column][vc_column][\/vc_column][\/vc_row][vc_row][vc_column]

General information about our sensor solutions<\/h3><\/div>
<\/span><\/div><\/div>[vc_empty_space height=”15px”][vc_toggle title=”For which wind turbines are the smart solutions most appropriate?”]Our solutions are designed to be compatible with all wind turbines throughout their operational lifespan, and they can be seamlessly retrofitted.[\/vc_toggle][vc_toggle title=”Are there installations on Vestas turbines?”]Yes, our sensor system are independent from third party data and therefore works on any turbine. We have already installed on different turbine types including Vestas turbines.[\/vc_toggle][vc_toggle title=”Can the product also be installed in North America? If yes, is there any difference?”]Yes, it can also be installed in North America. There is no difference \u2013 the system is identical, as it also meets the requirements for North America market and regarding the icing products also the North America certification regulations.[\/vc_toggle][vc_toggle title=”How is noise variability handled?”]Our acoustic sensor system autonomously distinguishes between external noise sources, requiring no user intervention. It achieves this by validating measurements across a timeframe and evaluating several variables for their consistency and stability.[\/vc_toggle][vc_toggle title=”Where can I find the collected data?”]The data of our systems can be found in our dashboard and can also be easily exported if needed.[\/vc_toggle][vc_toggle title=”How does the data transmission from the on-blade sensor to receiving unit works?”]Date transmission from the autonomous sensors to the base station works via radio link (no internet connection required for this) with a typical transmission frequency of 868MHz (Europe).[\/vc_toggle][vc_toggle title=”What are the applications of your sensor systems?”]With the on-tower, in-blade<\/strong> and on-blade<\/strong> sensor solutions, you can monitor the following:<\/p>\n